Effective Date: 14th September 2024
At The Time Plant (“we,” “us,” “our”), we are committed to protecting the privacy and security of the personal data of visitors and users of our website, thetimeplant.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website and services.
By using our Website, you consent to the collection, use, and disclosure of your personal data as described in this policy. If you do not agree with the terms of this policy, please refrain from using our services.
1. Data We Collect
We may collect and process the following personal data:
- Identity Information: Name, email address, and contact details.
- Financial Information: Payment details for purchasing logos or other services.
- Technical Data: IP address, browser type and version, time zone settings, browser plug-ins, and operating system information.
- Usage Data: Information about how you interact with our Website, such as page views and time spent on each section.
- Marketing and Communication Data: Your preferences in receiving marketing communications and feedback.
2. How We Collect Your Data
We collect personal data through:
- Direct Interactions: When you fill out forms, contact us by email (thetimeplant@gmail.com), or purchase our services.
- Automated Technologies: As you interact with our Website, we automatically collect technical data through cookies, server logs, and similar technologies.
- Third Parties: We may receive data about you from third-party service providers such as payment gateways, social media platforms, or analytics providers.
3. Purpose of Data Collection
We use your data for the following purposes:
- Service Delivery: To process your orders for logos and provide customer support.
- Payment Processing: To facilitate payments and manage billing information.
- Communication: To respond to inquiries, and send transactional emails such as order confirmations or customer support communications.
- Marketing: To send marketing communications (with your consent) regarding our products or services that may be of interest to you.
- Improving the Website: To enhance the user experience and optimize our services based on analytics and user feedback.
4. Legal Basis for Data Processing
Under the Digital Personal Data Protection Act (DPDPA), we rely on the following legal bases for processing personal data:
- Consent: When you provide us with your personal data, you consent to its processing for the purposes outlined in this Privacy Policy.
- Contractual Necessity: We process your data when it is necessary to fulfill a contract, such as delivering a product or service you have requested.
- Legal Obligation: We may process your personal data to comply with applicable legal and regulatory requirements.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data with third parties. However, we may share your data with:
- Service Providers: Third-party providers such as payment processors, hosting services, and email communication platforms to support the Website’s functionality.
- Legal and Regulatory Authorities: When required by law, or to comply with legal processes, we may share your data with government bodies and law enforcement.
6. International Data Transfers
If we transfer personal data to countries or organizations outside India, we will ensure appropriate safeguards are in place in compliance with DPDPA 2023 to protect your privacy and personal data rights.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations. In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case it is no longer considered personal data.
8. Your Rights
Under the DPDPA 2023, you have the following rights:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
- Objection to Processing: You may object to the processing of your data in certain circumstances, such as for direct marketing purposes.
- Withdrawal of Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
You can exercise these rights by contacting us at thetimeplant@gmail.com.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
10. Security of Your Data
We are committed to ensuring the security of your personal data and use industry-standard measures such as encryption and secure server technologies to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy regularly for updates.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at thetimeplant@gmail.com or through our Website’s contact form.